Web Data Services Support

CLC Space is currently recruiting a Web Data Services Expert to provide consultancy support at their client’s headquarters in Darmstadt, Germany.

JOB DESCRIPTION
To provide Web Data Services consultancy for the User Support and Climate Services (USC) Division.

Noting that Sentinel-3a marine data and products are in the process of being declared operational and are being made available to the wider user community, the User Support team at EUMETSAT needs an expert who can provide consultancy in the area of online data delivery.
You will use your web usability and web-based data service delivery skills to promote, exploit and increase uptake in the web services and web applications offered by EUMETSAT and to make them even more useful.

You will provide consultancy to the User Support Team in the USC Division. You will work with experts across EUMETSAT and with representatives from partner organisations.

The work will be performed at EUMETSAT facilities in Darmstadt as required.

TASKS AND RESPONSIBILITIES
To provide consultancy for the operations and evolution of the EUMETSAT data and information access services, with a particular focus on “pull-based” services such as web services, online data access, etc. You will provide guidance and support to the users on how to best use the web services provided by EUMETSAT.

In addition you shall support the enhancements of these services to produce a better user experience. The following web services are provided by EUMETSAT, several are multi-satellite mission services, incorporating elements relating to the Copernicus Sentinel-3 satellite data, and one is a dedicated solely to Copernicus Sentinel-3 data download:
• EUMETView – web imagery service based upon Web Map Services (WMS) technology using Open Geospational Consortium (OGC) standards;
• User Notification Service – operational information service providing status information on satellite services;
• EO Portal – portal for customer registration and single sign-on;
• Product Navigator – an OGC catalogue of products and services;
• Online Data Access – data download service for Copernicus Sentinel-3 marine data.
• The following enhancements to the web services of EUMETSAT are envisaged:
• Enhancement of EUMETView to incorporate Web Coverage (WCS) and Web Feature Service (WFS) capabilities;
• Online Data Access for other EUMETSAT satellite data;
• Hosted processing services;
• New Copernicus data and information services, including big data advanced functionalities. The main tasks of the key person are to:
• Provide first line support, including first investigation, to user enquiries relating to the web services;
• Prepare user support material, e.g. online help documentation and video tutorials;
• Perform daily monitoring of some of the online systems to report upon system performance;
• Prepare and analyse usage statistics reports;
• Prepare and update end-user requirements and use cases for these web services;
• Prepare validation test scripts and perform operational validation tests.
• Support the conception and operations of an enhanced Copernicus data and access service in relation with existing Copernicus Entrusted entities such as Mercator-ocean for Copernicus Marine Environment Monitoring Service (CMEMS), ECMWF for Copernicus Climate Change Service (C3S) and Copernicus Atmosphere Monitoring Service (CAMS).

YOUR PROFILE

In addition to having a university degree, or equivalent, in a related discipline, the key person shall meet the following essential criteria:
• A good understanding of the technology behind OGC WMS, WCS and WFS services coupled with extensive experience in tailoring these service for specific user communities;
• Experience in preparing user guides to support the use of web applications;
• Experience in writing end-user requirements and use cases for web applications;
• Knowledge of HMTL5, JavaScript, UI design with a focus on usability and seamless user experience;
• Experience in writing validation test scripts with Python and Bash;
• Knowledge of XML, ISO 19115 metadata standards for data discovery;
• Experience in using API, such as REST API for data delivery, and web-based 2d and 3d scientific data visualization;
• Knowledge and experience is required of software development lifecycles, system testing for Earth observation systems and use of test data and tools for supporting this;
• Good understanding of performance metrics, performance testing and service levels for web-based data services;
• Good English writing skills;
• Knowledge of MS Office;
• High-level of autonomy in working arrangements and the ability to apply initiative and creativity in the execution of tasks.

This will be demonstrated through a minimum of 5 years of progressively responsible experience in relevant disciplines.

Furthermore, it would be a distinct advantage for you to have experience with:
• An initial experience scientific software development (e.g. R, Python) would be an advantage;
• Processing and visualising atmospheric and marine environment satellite data and their integration with other data sources;
• Experience in deploying web services in a matrix organization.

You shall be able to conduct all activities in an orderly and disciplined manner and must be able to work with the minimum of supervision. Fluency in English is mandatory and a working knowledge of French would be an advantage.

Location: 
Darmstadt, Germany
Start Date: 
Wednesday, February 1, 2017
Application Deadline: 
Tuesday, January 10, 2017